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Premier Carpets & Flooring Ltd Here at Premier Carpets we supply and fit all types of flooring from domestic to commercial, carpets, vinyl and all types of wooden flooring in the West Midlands. Premier Carpets & Flooring Ltd have been trading for 25 years and are continuing to expand due to our dedication to competitive pricing and an excellent on site and after sales service.
Services
Premier Carpets & Flooring Ltd are a specialist supplier of carpets and vinyl flooring. We provide our services to both domestic and commercial customers and specialise in all types of floor coverings including carpet rolls, carpet tiles, Luxury vinyl tiles & planks and sheet vinyl.
Depending upon when the order is received and our stock levels, we will normally dispatch orders the same day. Orders are then shipped via Parcelforce, we will provide you with a one hour delivery window so that you don't have to wait in all day for your delivery. Once dispatched delivery to mainland UK is normally 2-3 working days.
If you are returning a product because it is faulty or something is wrong then we will pay for the return of the items and will normally arrange for them to be collected from you. If you are returning a product because you have changed your mind then you will normally have to pay for the return including any restocking charges.
If you are quoting for a carpet then we can provide you with free-of-charge pattern books for our commercial and domestic carpets for you to keep. You need the products quickly so we carry most carpets in stock at competitive rates, which you can buy on a cash and carry basis. If we don't have a product in stock then we can get it for you the next working day.
Reviews (11)
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Michelle Minshall
May 26, 2022
Ordered Amtico flooring from Premier Carpets & Flooring Ltd.the service from start to finish was seamless & straightforward. Matt was very responsive & kept us updated.would highly recommend
John Pratt
May 19, 2022
Great service & prices, communications were also great, can't speak highly enough of them, cheers Matt
Stefanie Rose
Feb 21, 2022
I ordered some Karndean tiles, which were delivered promptly. I had various questions beforehand and had a very pleasant experience. Based on this I would very much recommend Premier Flooring.
Tanya Amos
Feb 16, 2022
We purchase our carpet tiles from Premier Carpets & Flooring. Matt Thompson offers great customer service, efficient, friendly and a quick turn around. Thank you.
Gianfranco Bianchini
Feb 11, 2022
Premier flooring are always a pleasure to deal with. From compiling quotes to organising delivery. Nothing is a problem. Matt is always keen to help and advise. I will continue to use Premier flooring as the service is 2nd to none!
Joe Willett
Feb 09, 2022
JJW FLOORS has been using Matt at Premier carpets and flooring since i began and I could not recommend them enough. Competitive prices, very quick to respond to any enquiry, friendly and professional.
Scott Hennessey
Feb 07, 2022
Great communication, competitive prices. Karndean flooring/glue all arrived on time in perfect condition, will 100% use again!
Ann Bennett
Feb 06, 2022
Excellent service with very good clear communications. Order efficiently & swiftly completed to my great satisfaction. Service:Tile work replacement
Red House
Dec 13, 2021
Visited and used Premier on several occassions. Staff have always been very informative and helpful. Will recommend to anyone. Can't fault them. Online service is also excellent.
Bal Ram
Dec 07, 2021
'I have visited the showroom a couple of times, not been acknowledged. The first time I waited for assistance but no joy so left. Second time eventually a chap called Ian came and arranged a measuring. Third time went for advice and how to arrange fitting. No advise was given instead attitude was what do you want me to do? chap was blunt and I felt as though he was racist.

As previously he was talking to a white couple it was yes sir no problem sir. He couldn't do enough for the couple. Would not recommend to anyone. Spoke to manager over phone and said the attitude of his staff was very cold. He was rude and would not take any criticism then slammed the phone down. If I can put zero as a review I would. If this is the attitude at the beginning it makes me wonder what the overall job would be
Robbie J.
Nov 03, 2020
Excellent service reasonable prices carpet fitters very professional did excellent job speedily tidied up afterwards can't recommend highly enough